Albert Radzicki
Hvolsvollur,RGE
Summary
A highly motivated and customer-focused individual with experience in sales, customer service, housekeeping, restaurant service and operational roles. Possesses excellent communication and interpersonal skills, with a proven ability to build relationships with customers and deliver exceptional service. Has a track record of quickly learning new skills and applying them to improve efficiency and productivity. Strong background in retail sales, with experience in consultative selling and product demonstration. Has experience in managing day-to-day financial processes, including paying invoices, purchasing goods, and processing reimbursements. Has additional experience in roles such as barback, delivery driver, waiter, and children's entertainer, that showcases adaptability, responsibility and quick learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper /Restaurant Waiter /Hotel Receptionist
Hotel Fljótshlið And Smáratún Farm Eco Lodge
10.2023 - Current
- Cleaned and stocked hotel rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained a high standard of guest service by promptly addressing inquiries, offering menu information, and making recommendations.
- Efficiently processed guest payments, provided bills, and ensured precise and secure financial transactions.
- Prepared tables before the restaurant opened, arranging utensils, plates, and other necessary items for a seamless dining experience.
- Prepared a variety of beverages, including cocktails, based on established recipes
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Assistant
Firma Handlowo-Usługowa Iga Trepanowska
05.2022 - 09.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Stylist Sales Associate
Levi's
10.2021 - 05.2022
- Advised client base of new products and seasonal fashions to increase store sales.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Barback
Stacja Food Hall
10.2021 - 03.2022
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Store Manager's Assistant
Firma Handlowo-Usługowa Iga Trepanowska
03.2021 - 10.2021
- Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
- Created and verified invoices.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Cashier
E.Leclerc
10.2020 - 04.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs..
Trainee in Geodesy Office
eGeo
07.2020 - 09.2020
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Assistant
Nike
10.2019 - 01.2020
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Waiter
Natura Mazur Resort & Conference
07.2019 - 10.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Instructor and Children's Entertainer
Bartbo
03.2019 - 10.2019
Food Delivery Driver
Stołówka Mazurska
05.2018 - 09.2018
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
Education
Master's Degree - Management, Marketing And Social Communication
Wyższa Szkoła Bankowa
Gdańsk06.2023
Bachelor's Degree - Linguistics in Business
Uniwersytet Warmińsko-Mazurski
Olsztyn09.2021
Skills
- Good organizational skills
- Strong interpersonal skills and ability to easily establish connections with others
- High level of personal and professional integrity
- Strong customer service abilities
- Marketing and sales skills
- Punctuality and reliability
- Ability to work well in team environment
- Experience in working with children
- Consistency and attention to detail
- Good observation and problem-solving skills
- Leadership and management abilities
- Cash handling and financial management skills
- Driving skills, particularly for larger vehicles
- Creativity and ability to think outside the box
Certification
- B2 Drivers licence
Languages
Polish
Native Speaker
English
Advanced
C1
Russian
Elementary
A2
Spanish
Beginner
A1
German
Beginner (A1)
Hobbies
yoga, spirituality, meditation, healthy lifestyle, hiking, football, music
Timeline
Housekeeper /Restaurant Waiter /Hotel Receptionist
Hotel Fljótshlið And Smáratún Farm Eco Lodge
10.2023 - Current
Sales Assistant
Firma Handlowo-Usługowa Iga Trepanowska
05.2022 - 09.2023
Stylist Sales Associate
Levi's
10.2021 - 05.2022
Barback
Stacja Food Hall
10.2021 - 03.2022
Store Manager's Assistant
Firma Handlowo-Usługowa Iga Trepanowska
03.2021 - 10.2021
Cashier
E.Leclerc
10.2020 - 04.2021
Trainee in Geodesy Office
eGeo
07.2020 - 09.2020
Sales Assistant
Nike
10.2019 - 01.2020
Waiter
Natura Mazur Resort & Conference
07.2019 - 10.2019
Instructor and Children's Entertainer
Bartbo
03.2019 - 10.2019
Food Delivery Driver
Stołówka Mazurska
05.2018 - 09.2018
Master's Degree - Management, Marketing And Social Communication
Wyższa Szkoła Bankowa
Bachelor's Degree - Linguistics in Business
Uniwersytet Warmińsko-Mazurski
- B2 Drivers licence
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