Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zuzana Poláková

Bidovce

Summary

High-performing typist with substantial experience in creating, editing and formatting documents. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines. Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic.

Overview

23
23
years of professional experience

Work History

Technical Document Preparation Specialist

ProfiPol Plus s.r.o.
10.2020 - 08.2023

Preparation of technical documents for other subjects in the field of applied mechanics.

  • Prepared PDF documents, created fillable forms, edited text and set properties and bookmarks in Adobe Acrobat.
  • Generated tables of contents and lists of tables, figures and acronyms using heading styles, automatic references and macros.
  • Secured information by completing database backups.

International Transport Manager

T&D Group s.r.o.
09.2018 - 09.2020
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.

Technical Documentation Specialist

own business
11.2008 - 08.2018
  • Technical calculations in the field of construction and mechanical engineering
  • Edited and proofread technical documents for accuracy and consistency.
  • Organized material to research and complete writing tasks.
  • Developed detailed technical documents and user guides for technical products.

Sales Manager

Baumat El s.r.o.
09.2005 - 10.2008
  • Calculations of the amount of material, the price of material and transport
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Sales Manager

Stavmat IN, s.r.o.
09.2003 - 08.2005
  • Calculations of the amount of material, the price of material and transport
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Special Assistant

Faculty of Mechanical Engeneering, Technical Univeristy Košice
10.2000 - 08.2003
  • Greeted guests in with friendliness and professionalism.
  • Theoretical and practical teaching of students.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Scientific activity and publication of scientific works.

Education

ING. - Applied Mechanics

Faculty of Mechanical Engeneering, TU Košice
Košice, Slovakia

Skills

  • Civil and Mechanical Calculations
  • Document Preparation
  • Performance Strategies
  • Documentation
  • Calm and Professional Under Pressure
  • Multitasking Abilities
  • Data Extracting
  • Employee Training
  • Sales and Marketing
  • Verbal and Written Communication
  • Project Requirements
  • Coordinate Transportation

Languages

Slovak
Native language
English
Advanced
C1
Czech
Proficient
C2
Russian
Elementary
A2

Timeline

Technical Document Preparation Specialist

ProfiPol Plus s.r.o.
10.2020 - 08.2023

International Transport Manager

T&D Group s.r.o.
09.2018 - 09.2020

Technical Documentation Specialist

own business
11.2008 - 08.2018

Sales Manager

Baumat El s.r.o.
09.2005 - 10.2008

Sales Manager

Stavmat IN, s.r.o.
09.2003 - 08.2005

Special Assistant

Faculty of Mechanical Engeneering, Technical Univeristy Košice
10.2000 - 08.2003

ING. - Applied Mechanics

Faculty of Mechanical Engeneering, TU Košice
Zuzana Poláková