Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
Collaborated with cross-functional teams to develop new products and services, meeting customer demands while driving revenue growth.
Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
Sales Officer
EFU Life Assurance
10.2009 - 09.2010
Enhanced customer satisfaction with timely follow-ups and personalized service.
Responded to customer needs by answering questions and providing detailed information about [Product or Service].
Cultivated strong relationships, establishing trust and loyalty among clients.
Boosted sales performance by identifying and targeting high-potential leads.
Asst. Operation Manager
Mega Zone Entertainment
01.2007 - 07.2009
Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Improved communication within the team through regular meetings, updates, and open channels of communication.
Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
Coordinated with General Manager in different operational issues and promotional activities.
Education
Bachelor of Science - Computer Science, Pakistan
NUML
Islamabad
04.2001 -
Bachelor of Arts - Journalism
Punjab University
Lahore, Pakistan
04.2001 -
High School Diploma -
Govt College
Faisalabad
04.2001 -
Skills
Sales Planning
Meetings and presentations
Operations Management
Customer Satisfaction
Brand Awareness
Talent Acquisition
Staff Management
Performance reporting
Staff Training and Development
Strategic Marketing
Competitor Analysis
Relationship Building
Public Speaking
Innovation and Creativity
Accomplishments
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by introducing [Software] for [Type] tasks.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of [Number] in the development of [Project name].
Supervised team of [Number] staff members.
Achieved [Result] through effectively helping with [Task].
Languages
Urdu
Native language
English
Intermediate
B1
Timeline
Regional Director
Star Marketing (Pvt) Ltd.
10.2010 - Current
Sales Officer
EFU Life Assurance
10.2009 - 09.2010
Asst. Operation Manager
Mega Zone Entertainment
01.2007 - 07.2009
Bachelor of Science - Computer Science, Pakistan
NUML
04.2001 -
Bachelor of Arts - Journalism
Punjab University
04.2001 -
High School Diploma -
Govt College
04.2001 -
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