Valentin-Daniel Mihaila
Iasi
Summary
Experienced safety and security professional with a proven track record in managing and enhancing security operations. Recently served as the Head of Safety and Security at The Ned, London, where I successfully led initiatives to improve safety protocols and ensure a secure environment for guests and staff. I bring strong leadership skills, a strategic mindset, and a commitment to maintaining high safety standards.
Additionally, I hold a degree in International Business Management from Anglia Ruskin University, which has equipped me with a comprehensive understanding of global business practices and strategic management. Seeking to leverage my expertise in a challenging new role where I can contribute to organizational business objectives.
Overview
18
18
years of professional experience
Work History
Head of Safety and Security
The Ned London
10.2022 - 05.2024
- Conducted regular security audits and drills, ensuring preparedness for potential emergencies, and maintaining a well-trained workforce.
- Increased employee participation in safety initiatives by creating an incentive program that recognized individual contributions to a safer workplace.
- Established strong relationships with local law enforcement agencies to coordinate emergency response plans and maintain situational awareness.
- Conducted thorough investigations into security breaches, determining root causes, and implementing corrective actions to prevent recurrence.
- Managed vendor relationships effectively to procure necessary equipment, tools, and services at competitive pricing without compromising quality or safety standards.
- Provided strategic guidance on risk mitigation efforts within the organization, contributing expertise on matters related to physical security, cybersecurity, emergency preparedness, and crisis management.
- Streamlined safety reporting processes for improved data accuracy, enabling better-informed decision-making related to risk management strategies.
- Optimized resource allocation by conducting regular budget reviews for the Safety and Security department, resulting in cost savings without compromising service quality.
- Improved employee safety by implementing comprehensive training programs and conducting regular safety audits.
- Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Head of Security
The Ned London
01.2022 - 10.2022
- Assessed department operations to prevent future risks and strengthen performance.
- Secured company-wide compliance with purchasing and contracting regulations.
- Created facilities management procedures in line with wider business strategy.
- Led strategic negotiations with business partners.
- Reviewed applications for administrative positions and selected well-qualified candidates to join team.
- Collaborated with line managers on department performance and KPIs.
- Monitored staff performance and developed improvement plans.
- Drafted procedural statements and guidelines for staff use.
- Developed training program's to boost staff capabilities.
- Helped senior management plan and carry out daily operations and meet key objectives.
- Used forecasted and current financial data to set clear budget targets.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Security Manager
The Ned London
07.2019 - 12.2021
- Developing and implementing management strategies, systems, procedures and guidelines for internal and external clients.
- Consult with managers and employees on the safest way to perform a job.
- Partner with other departments to establish and support processes that result in the continuous improvement of safety.
- Periodically review the existing security policies and processes and make recommendations to improve the security framework.
- Manage relationships with service providers (e.g. emergency services, security groups, etc.) and report on emerging issues and risks.
- Provide a monthly and quarterly security report.
- Reported daily activity, incidents, audits, safety repairs and irregularities, including equipment and property damage, theft and the presence of unauthorised persons.
- Trained new security officers on safety protocols and company standards.
- Recorded required data for incident reports and files in a timely manner.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Ensuring compliance for health & safety, staff training, ongoing involvement in operational IT Systems and projects.
- Managing a team of 9 security officers
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.ds
Security Supervisor
The Ned London
07.2018 - 07.2019
- Manage staff schedules for all shifts and events to minimize overtime costs.
- Developed procedures for emergency response and crisis management, physical security and investigations.
- Updating training procedures for all Security Officers.
- Delivering Fire Training for the hotel employees.
- Reported suspicious and criminal activity to local authorities, using CCTV footage to back up evidence.
- Ensured employees and customers felt safe and secure by staying visible at all times.
- Dealt with and remove potential conflicts in a controlled and professional manner.
- Organised accurate rostering and forward planning of all direct reporting officers, ensuring sufficient shift coverage.
Security Officer
The Ned London
03.2017 - 07.2018
- Ensure the security, safety and well-being of all employees, guests and the premises.
- Provide excellent customer service.
- Adhere to all company service and operating standard procedures.
- Remain in compliance with Health and Safety and Fire Safety Regulations .
- Follow procedures for various initiatives, including fire prevention, property patrol, and accident/incident investigations.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Duty Loss Prevention Officer/Loss Prevention Supervisor
London Marriott Grosvenor Square London
09.2016 - 03.2017
- Ensuring that the work place is properly managed and secure at all times.
- Carrying out competency reviews on security staff,ensuring that they are aware of what their job role entails and that they are carrying out their duties.
- Carrying out risk assessments and inductions for new members of staff.
- Overseeing and ensuring that the CCTV systems are operational and being used correctly , fire alarm systems are working , responding to emergency call outs.
- Liaising with the security manager on a daily basis.
Duty Loss Prevention Officer
Grosvenor House A J.W. Marriott Hotel
10.2014 - 08.2016
- Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Monitor and authorise entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorised persons.
- Circulate among visitors, patrons, and employees to preserve order and protect property.
- Making Decisions and Solving Problems, analyzing information and evaluating results to choose the best solution and solve problems.
Non-Commissioned Officer
County Police Romania
12.2005 - 01.2012
- Provide Security for German Embassy,Romanian Commercial Bank,other strategic objectives
- Leading a 5 Officers team, schedule,planning.
- Greeting the visitors and maintain a safe environment.
- Theft investigation.
- Experienced in ID checking,patrolling premises,carrying out security checks
- Monitor CCTV, writing reports of evidence to be used in a court of law.
Education
Bachelor of Science - International Business Management
Anglia Ruskin University
London01.2024
Level 3 In Fire Safety Management - Fire Safety
SFJ Awards
London2021
3 Day First Aid at Work - First Aid
Aid Training
London2021
NVQ Level 1 - Emergency Response
Prometheus Emergency Trauma Pack
London2019
The Royal Society For The Prevention of Accidents London Health & Safety IOSH- Managing Safety - Accident Prevention
The Royal Society For The Prevention of Accidents
London2015
Premises Security - Premises Security
Campulung County Police School
Romania2007
Skills
- Business Continuity
- Business process improvement
- Internal Auditing
- Technical Writing
- Operations Analysis
- KPI Tracking
- Data Analysis
- Strategic Planning
- Cost-benefit analysis
Awards
Grosvenor House A JW Marriott Hotel.Awarded associate of the Year-Heart Of House 2015.Awarded associate of Month -July 2015.
The Ned HotelAwarded employee of the month-July 2019
The Ned HotelAwarded employee of the month-July 2019
Interests
Playing team sports,socializing with friends and family.
Timeline
Head of Safety and Security
The Ned London
10.2022 - 05.2024
Head of Security
The Ned London
01.2022 - 10.2022
Security Manager
The Ned London
07.2019 - 12.2021
Security Supervisor
The Ned London
07.2018 - 07.2019
Security Officer
The Ned London
03.2017 - 07.2018
Duty Loss Prevention Officer/Loss Prevention Supervisor
London Marriott Grosvenor Square London
09.2016 - 03.2017
Duty Loss Prevention Officer
Grosvenor House A J.W. Marriott Hotel
10.2014 - 08.2016
Non-Commissioned Officer
County Police Romania
12.2005 - 01.2012
Bachelor of Science - International Business Management
Anglia Ruskin University
Level 3 In Fire Safety Management - Fire Safety
SFJ Awards
3 Day First Aid at Work - First Aid
Aid Training
NVQ Level 1 - Emergency Response
Prometheus Emergency Trauma Pack
The Royal Society For The Prevention of Accidents London Health & Safety IOSH- Managing Safety - Accident Prevention
The Royal Society For The Prevention of Accidents
Premises Security - Premises Security
Campulung County Police School
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