Syed Ali Aqdis Bukhari

Network Specialist MAC n Windows

• Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
• Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
• Designed and deployed effective IT solutions for increased productivity and streamlined operations.
• Maintain Windows server 2016 n 2019 for daily smooth operations of Channel.
• Maintain backups of all windows based ONAIR systems e.g Virtual studio systems, NMS,Tickers,Ross Dashboards.

APPLE SYSTEM, SOFTWARE AND STORAGE

MAC OSX, sierra, Mojave, Monterey, Also Data Banks Storage Operating Systems.

• Installation of Data banks developed on MAC Apple environment. Mac Pro, IMAC, Mac mini, MacBook.
• Handle company all MACs including Mac Studio,Mac Mini,Imac.Installation n troubleshooting all.
• Maintain Backups of all servers involved in channel broadcasting.
• Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
• Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
• Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
• Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
• Improved system efficiency by optimizing network infrastructure and implementing new technologies.
• Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
• Implemented virtualization technologies resulting in reduced power consumption and improved resource utilization.
• Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
• Maintained service schedule for software and hardware.
• Diagnosed malfunctions in Software n hardware, directing support tickets to appropriate personnel for remediation.
• Broadcast Equipment Solutions,MAC n Windows Environment
• Maintain daily equipment services of CG(Ross)
• Maintain Ross equipment like Graphics(CG), Virtual Studios,Frontier setup. Ross Inception for NMS handling n troubleshooting when required.
• Maintain Audio servers of Trilogy for all audio inputs n outputs.
• Manage all broadcast servers, data banks Super micro computers,XENDATA ,Storage Promax, NEO library Storage,
• Handle all Video Routers NEVION,Ross NK,Broadcast video switchers BlackMagicDesign,Ross Graphite,Audio Janger,ADERVIEW(DDX)KVM equipments.

Troubleshooting Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.

• Manage, maintain and troubleshoot TMG 2010/Pfscence (Windows Server 2016Enterprise).
• Monitor MPLS Link Islamabad to Karachi.
• Troubleshoot and maintain Hardware and Software Product.
• Troubleshoot domain user account and access rights on network, email and associated systems.
• Manage data backup/restore.
• Identify and resolve technical problems.
• Maintaining up to date Antivirus levels on all machines company wide. Working on Active Directory accounts, laptops. Managing and monitoring of backups in multiple locations.
• Installation & configuration of Microsoft Servers, windows operating system & Applications.
• Adding PC's to a Domain.
• Installation and configuration of local and network printers.
• To investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• To perform software and application installation, and upgrades.
• To anticipate communication and networking problems and implement preventive measures.
• Installation & Configurations of all windows and Mac Operating systems.
• Installation of different Broadcast equipment n support on given request like Tera deck, kilo view etc.
• Implementing fixes and solution where appropriate via remote desktop.
• Ability to troubleshoot desktop & network connectivity.
• Ensure configurations and data backup of services and implement recovery from disaster.
• Provide consultancy and design customized services according to the needs of customers and market services offering.
• Function as wholesome Systems Administrator independently or under supervision.
• Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
• Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
• Conducted training sessions for end-users on new software applications to promote efficient adoption of technology tools.
• Improved system efficiency by optimizing network infrastructure and implementing new technologies.
• Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
• Enhanced cybersecurity with the implementation of robust security protocols and risk management practices.
• Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
• Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
• Spearheaded the migration to cloud-based platforms, reducing operational costs and increasing scalability.
• Contributed to the establishment of IT policies and best practices aimed at ensuring consistent service quality across all departments.
• Developed custom scripts and automation tools for more efficient monitoring and maintenance tasks.
• Implemented virtualization technologies resulting in reduced power consumption and improved resource utilization.
• Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.
• Evaluated emerging technologies for alignment with organizational goals, recommending strategic investments as appropriate.
• Provided technical support in both on-site and telephone consultations.
• Maintained service schedule for software and hardware.
• Diagnosed malfunctions in software directing support tickets to appropriate personnel for remediation.
• Performed scheduled service work, installations, testing and repairs.

• Work as an IT/Broadcast Engineer in Capital Tv Lahore.
• MCR(master control room)
• Transmission
• Ingesting
• Automation
• Tickers
• PCR(Program control room)
• Video Switchers (Carbonite 2MLE)
• Playlists and backup
• Graphic Client/vizrt trio
• Audio Mixer O2R96
• News Management System(Rundown)
• Teleprompters
• CAR(Central Operatus room)
• Graphic Engine /Server(VIZ)
• Video and Audio Distribution , amplification ,embedding ,de embedding ,Genlock(Nevion Glue equipment)
• Multiviewers (Evertz)
• Telly (Telly Man)
• Intercom Communication (Trilogy)
• Cluster Storage (Omneon Grid Director 1000 ,Content Server 3000)
• Vtrack EX30 RAID Subsystems,Promise 830F.
• Automation(Dolphan .Mirnda ,Neptune by Pabble Beach ) Video Servers
• 128
• 128 Matrix Digital Video Router (Nevion)
• Camera control (CCU) colour tune whitle balance ect.
• Apple System Support: MacPro, iMac, MacMini, MackBook, Final Cut Pro fully support.
• Final Cut Server and Final Cut Pro 7.0 and 10.0 X
• Multi Viewer Evertz 2.4.4.
• Evertz GPS-5010 Clock System.
• Installation & troubleshooting of TVU server and TVU Bag Pack i.e. client 3G (TVU is 3G base system for live coverage)
• Good understanding of Video standards (SD-SDI, HD-SDI)
• Video Sampling PAL AND NTSC. Good understanding of CHROMA. ALPHA, DSK, Studio cams and overall patching issues.
• Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more WINDOWS-based or MAC based operating systems.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures Routers, disk drives, printers, and related equipment.
• Perform and/or oversee software and application development, installation, and upgrades.
• Maintain Graphic licenses for department/organization.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

• System support responsibilities include troubleshooting, installation and whatever duties are assigned by management. Responsible for transmission of live programs, News Bulletins, recorded events through coordination of all other team. Providing support in MCR, PCR and CAR. Provide operational and maintenance support of all equipment needed for support.
• As SSE my responsibilities regarding IT are:
• Deployment of complete IT infrastructure of Capital TV Lahore Head Office from Islamabad.
• Managing team of Support Engineers.
• Setup of network more than 150 nodes including servers and client end.
• IT technical support for day-to-day operations. Implemented and scheduled workstation/server backup and recovery plan.
• Evaluate the Microsoft windows network, active directory and LAN/WAN devices and software solutions.
• Helping and managing internal users with network and hardware problems.
• Act as resource person solving system and network problems of users.
• Makes detailed reports on the performance of the network and notes of any failure or troubleshooting, which occur.
• Train and supervise technical support personnel, serve as Level-2 escalation point for all technical issues, provide technical support for special projects. Direct network administration.
• Plan and conduct major hardware, network, software and operating system upgrades and migrations.
• Managed and carried out building up of all enterprise servers.
• Established standardized configuration management process for all PC images.
• Monitoring live links for transmission to MCR.