SUMMYA NASEEM AKHTAR
Islamabad
Summary
Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Sr. Sales Coordinator
Techaccess Pakistan (Pvt.)
03.2008 - Current
- Managed schedules and distributed sales documentation to support the sales team.
- Facilitated collaboration among different teams to organize and adhere to meeting schedules set by senior management.
- Demonstrated strong coordination and facilitation skills while working with DGs/GMs/VPs & AVPs to collect Agenda Items/Working for any Board or Committee/Sales meeting.
- Sought approval from VPs/AVPs through urgent matter circulation process
- Handling the maintenance and update of confidential records pertaining to sales
- Drafted, finalized, maintained and circulated record of all sales Meeting Minutes
- Managed and organized sales events
- Implemented strategies to incorporate inputs from different departments into sales meetings.
- Streamlined information flow between Management and internal teams
- Maintained a well-informed team regarding their responsibilities
- Provided guidance to teams on their responsibilities, ensuring the consistent adherence and regular review of sales procedures.
- Assisted in managing client affairs by providing guidance to teams and management
- Implemented best sales practices while engaging with customers
- Conducted trainings to enhance sales target achievements for team members
- Executed miscellaneous assignments assigned by Management.
- Handled the preparation and follow-up of sales quotations for clients, skillfully negotiating advantageous terms at a cost that matched their needs.
- Managed electronic storage of financial and non-financial information, creating organized reports
- Ensured accurate and prompt order processing.
- Effectively communicated unforeseen delays and problems to the team
- Partnered effectively with internal divisions and management to deliver tailored services that met clients' specific needs within designated resource parameters.
- Monitored team progress, identified shortcomings, and proposed improvements
- Provided support for the preparation and coordination of promotional material or events
- Maintained strict compliance with laws and policies
- Optimized file management by creating an efficient filing system using company resources, enabling easy access to active sales files in both digital and hard copy forms.
- Took the lead in gathering necessary resources for top-notch sales presentations
- Maintained up-to-date inventory of custom sales presentation materials including brochures and presentation folders
- Provides secondary customer service support to clients regarding account inquiries and product information.
Sr.Project Coordinator
Techaccess Pakistan (Pvt.)
03.2008 - Current
- Project Planning, Project Monitoring and control, Issue Management and Risk Management
- Monitor Project Performance and Publish weekly Project Status Reports throughout the Project
- Monitor Actual Project Progress against Budgeted Schedules and Plans
- Manage day-to-day Project tasks and escalate Issues impacting Project Quality and Timeline
- Provide updates or adjustments to the Project Plans as necessary to ensure the project continues to meet the Key Deliverable defined at the start of the Project
- Knowledge of different strategies for the implementation of upcoming projects with practical suggestions
- Serve as a coordination liaison between management, customers and project teams
- Customer/Client management & interaction
- Record keeping/Maintenance of all the activities regarding project
- Preparation and Analysis of project reports & recommendation and implementation of necessary actions
- To perform detailed diagnosis to determine gaps and opportunities for improvement.
- Organized meetings and gathered support materials.
- Created comprehensive documentation for each phase of the project life cycle, ensuring all relevant information was easily accessible for future reference or audits.
- Served as primary interface between domestic personnel and production staff in overseas facilities.
- Analysed project costs to confirm positive return on investment (ROI) for new proposals.
Team Lead
MOBILINK
04.2006 - 02.2008
- Developed Team Performance Plans and monitored progress through call monitoring and quizzes.
- Ensured Quality of Service maintenance
- Effectively overseen and optimized team productivity
- Prepared periodic reports on standards and team progress, analysed the team performance on current/future development, and managed the team
- Called and established customer needs, fostering intimate relationships with prospective customers.
- Contributed to team development through communication and support
- Managed scheduling and delivery of targeted training sessions
- Contributed to team development
- Participated and supported all activities and strategy making in collaboration with management and team
Trainer & Quality Assurance & Recruitment Member
U-FONE
08.2005 - 04.2006
- Provided exceptional customer service by promptly addressing inquiries and resolving issues
- Collaborated with Managers in facilitating initial interview process
- Conducted informative presentations in interviews based on assigned subjects
- Provided excellent customer service by effectively handling customer inquiries and complaints.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Master in English (Literature and Linguistics) -
National University of Modern Languages (NUML)
Islamabad07.2005
Bachelor in Modern Languages -
National University of Modern Languages (NUML)
Islamabad01.2003
Skills
- MS Office
- Objection handling
- Customer Retention
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Excellent Communication
- Operations Management
References
Will be provided on request
Training
Introduction to Project Management, 03/01/10, Pakistan Institute of Management, Lahore
Languages
Urdu
Native language
English
Proficient
C2
Arabic
Intermediate
B1
French
Beginner
A1
Spanish
Beginner
A1
Timeline
Sr. Sales Coordinator
Techaccess Pakistan (Pvt.)
03.2008 - Current
Sr.Project Coordinator
Techaccess Pakistan (Pvt.)
03.2008 - Current
Team Lead
MOBILINK
04.2006 - 02.2008
Trainer & Quality Assurance & Recruitment Member
U-FONE
08.2005 - 04.2006
Master in English (Literature and Linguistics) -
National University of Modern Languages (NUML)
Bachelor in Modern Languages -
National University of Modern Languages (NUML)
Similar Profiles
Ahmad Hanif Awan (FCCA)Ahmad Hanif Awan (FCCA)
Senior Manager Finance at Techaccess Pakistan Private LimitedSenior Manager Finance at Techaccess Pakistan Private Limited
IRFAN ALIIRFAN ALI
Manager MTB at MAN Energy Solutions Pakistan Pvt Ltd (Formerly Known As MAN Diesel & Turbo Pakistan Pvt Ltd)Manager MTB at MAN Energy Solutions Pakistan Pvt Ltd (Formerly Known As MAN Diesel & Turbo Pakistan Pvt Ltd)
Waseem Ahmed KhanWaseem Ahmed Khan
Manager Account Receivable. at HRSG outsource Pvt Ltd ( Zhongxing Pakistan Pvt Ltd)Manager Account Receivable. at HRSG outsource Pvt Ltd ( Zhongxing Pakistan Pvt Ltd)