SIDRA AZAM
Assistant Store Manager
Karachi
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
3
3
Certifications
6
6
years of professional experience
Work History
Assistant Store Manager
Levis Strauss & Co
05.2025 - Current
- Led daily operations to optimize store efficiency and enhance customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment and improving performance.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Oversaw cash handling procedures, ensuring accuracy and compliance with company policies.
- Resolved customer issues promptly, enhancing loyalty through effective problem-solving techniques.
Key Account Manager
Tradekey.com
05.2024 - 05.2025
- Handle and manage member accounts with precision
- Resolve customer queries efficiently and effectively
- Provide exceptional customer service and support
- Maintain comprehensive records of all customer interactions and resolutions
Salesperson
Waada Digital (Pvt.) Limited
01.2023 - 01.2024
- Developed and maintained strong relationships with clients and customers
- Identified and pursued new sales opportunities to drive revenue growth
- Provided excellent customer service and resolved any sales-related issues promptly
- Collaborated with the marketing team to create effective sales strategies
Academic Coordinator
Usman Academy Coaching
01.2022 - 01.2023
- Oversaw and managed the academic programs and curriculum
- Addressed and resolved academic-related issues and concerns
- Maintained academic records and monitored student progress
Accounts Teacher
Usman Academy Coaching
01.2021 - 01.2022
- Taught and designed engaging accounting lessons for students
- Evaluated student progress through assessments and provided constructive feedback
Education
Bachelor of Commerce - Commerce (B.Com)
University of Karachi
01-2024
Intermediate - Commerce (I.Com)
Government College for Women
01-2018
Matriculation - undefined
Self Defence Formation School
01-2016
Skills
Strong organizational and time-management abilities
Excellent communication and interpersonal skills
Problem-solving
Customer service
Retail operations
Team building and leadership
Employee scheduling
Certification
Digital Marketing, Aptech Learning, Shahrah e Faisal Center | 2022
Timeline
Assistant Store Manager
Levis Strauss & Co
05.2025 - Current
Key Account Manager
Tradekey.com
05.2024 - 05.2025
Salesperson
Waada Digital (Pvt.) Limited
01.2023 - 01.2024
Academic Coordinator
Usman Academy Coaching
01.2022 - 01.2023
Accounts Teacher
Usman Academy Coaching
01.2021 - 01.2022
Matriculation - undefined
Self Defence Formation School
Intermediate - Commerce (I.Com)
Government College for Women
Bachelor of Commerce - Commerce (B.Com)
University of Karachi