SHADE AJAYI
Reykjavík,RKV
Summary
Dynamic and detail-oriented professional with experience at Hotel-Restaurant Luzernerhof, excelling in cleaning techniques and health compliance. Proven ability to enhance guest satisfaction through exceptional customer service and efficient time management. Recognized for maintaining high standards of cleanliness and organization, ensuring a welcoming environment for all patrons.
Overview
4
4
years of professional experience
Work History
Housekeeper
Hotel-Restaurant Luzernerhof
, Luzern, Switzerland
11.2021 - 12.2022
- Sorted and counted linens, organizing storage areas efficiently.
- Moved beds, sofas, and small furniture to clean baseboards and eliminate dust.
- Swept and damp-mopped private stairways and hallways for cleanliness.
- Adhered to daily cleaning schedules, updating based on demand fluctuations.
- Ensured compliance with health standards during all cleaning operations.
- Replaced sheets and pillowcases daily, utilizing hospitality corners for guest comfort.
Waitress
B&B Hotel Firenze Nuozo Palazzo di Giustizia
, Firenze, Italy
01.2019 - 08.2021
- Welcomed customers and presented menus to enhance dining experience.
- Explained menu options and provided recommendations for food and beverages.
- Took orders efficiently, ensuring accurate communication of guest preferences.
- Set up tables promptly to minimize wait times for patrons.
- Informed guests about daily specials and highlighted signature dishes.
- Described ingredients and cooking methods for menu items upon request, enhancing customer knowledge.
Education
Islenka level 1 - Islensku Namskeid
MIMIR
Reykjavik, Iceland01-2024
Bachelor of Arts - Mass Communication
UNIVERSITY OF BENIN
EDO STATE, NIGERIASkills
- Cleaning techniques
- Health compliance
- Time management
- Inventory management
- Floor care
- Customer service
Languages
English
First Language
References
References available upon request.
Timeline
Housekeeper
Hotel-Restaurant Luzernerhof
11.2021 - 12.2022
Waitress
B&B Hotel Firenze Nuozo Palazzo di Giustizia
01.2019 - 08.2021
Islenka level 1 - Islensku Namskeid
MIMIR
Bachelor of Arts - Mass Communication
UNIVERSITY OF BENIN
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