Muhammad Haroon Baig
customer service representative
soan gardens Islamabad
Summary
Experienced Customer Service Specialist with a proven track record at GRAYBOX, Fortune Technology excelling in call management and active listening. Leveraged product knowledge to increase customer satisfaction. Skilled in transforming customer challenges into positive outcomes, demonstrating exceptional problem-solving and communication abilities.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
GRAYBOX
09.2021 - 03.2023
Customer Service Representative
Heaptalk Islamabad
11.2018 - 03.2020
Costumer Sales Representative (csr)
Fortune Technology
03.2016 - 09.2018
Education
High School Diploma -
FBISE
Islamabad, Pakistan 04.2001 -
Skills
Customer Service
Active Listening
Product Knowledge
Call Management
Languages
Urdu
Native language
English
Upper intermediate
B2
Timeline
Customer Service Representative
GRAYBOX
09.2021 - 03.2023
Customer Service Representative
Heaptalk Islamabad
11.2018 - 03.2020
Costumer Sales Representative (csr)
Fortune Technology
03.2016 - 09.2018
High School Diploma -
FBISE
04.2001 -
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