Mihaela Țîrdea

In charge of L3 engineering team to support Platinum clients with backend, frontend and integration hot fixes.
Technical Leadership - Contributing to the technological vision of the company. Coordinate, oversee, review the day-to-day functions of the team and give direction and guidance.

Technologies: REST APIs, HTML, JSON, HTTP(S) Protocols, SQL, Python, Simple Mail Transfer Protocol (SMTP), DNS, SSH
Tools: JIRA, Splunk, Snowflake, Postman, Databases, Github, AWS

In charge of technical support requests through email and online chat. Performing testing of features & site functions, escalate issues within the department as needed, assist with communicating issues to our Engineering Team.

In charge with setting up and updating product related information in the Amazon catalog, in compliance with the quality standards for each product category. Implementing process improvement activities so as prevent the reoccurrence of problems. Contributing to reducing and solving issues in the supply chain processes

Skills:

• Solution-oriented
• MS Excel Pivot Tables
• VBA
• Excel Dashboards
• Business Process Improvement

• Promote an online social platform in Spanish
• The implementation and development of marketing strategies and sales
• The maintenance of of a database.