Mehdi Abbas
Islamabad
Summary
Seeking an opportunity with an organization that fosters continuous learning, growth, and skill enhancement, enabling me to make a positive impact on the corporate sector while expanding my knowledge and capabilities.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager & Specialist
Irepair- UK
01.2018 - Current
- Forecasting requests to prevent overloading and stock shortages.
- Collaborating with building staff and internal teams to assess product quality.
- Efficiently managing resources to optimize output and profitability.
- Handling stocking and storage of fragile items.
- Daily customer service duties, addressing and resolving product-related issues.
- Conducting training sessions for new employees in customer service and store management.
- Specializing in repairing Apple phones.
- ACHIEVEMENTS
- Successfully reduced inventory costs by 15% through strategic stock management.
- Demonstrated vigilant oversight on products to maintain optimal stock levels.
- Achieved a 20% increase in store sales through improved services, proactive customer follow-up, and feedback implementation.
- Streamlined training processes, reducing a one-week training program to an efficient three-day duration
Interpreter
Premium Linguistic Services
01.2018 - 10.2018
- Efficiently organize and maintain daily client appointments.
- Proficiently provide interpretation services between Urdu, Farsi, Dari, Pashto, Shina, Baltic, and English.
- Coordinate special appointments at Police stations and NHS facilities.
- Ensure optimal service delivery to clients by facilitating language interpretation effectively.
- ACHIEVEMENTS
- Selected as a multi-language interpreter for special appointments at Police and NHS.
- Achieved maximum appointments in a short period, showcasing efficiency and effectiveness.
Senior Service Ambassador
Faysal Bank Islamabad Pvt. Ltd
06.2017 - 10.2017
- Represented the organization on a national and international scale.
- Strategically planned and monitored customer data, conducting weekly evaluations of statistical transactions.
- Consistently maintained and delivered effective services to clients and management.
- Served as a trusted locker custodian.
- ACHIEVEMENTS
- Successfully elevated the organization's insurance rate within an impressive 8-month timeframe.
- Recognized with an award for the best presenter in the Islamabad region.
Education
MSc. - Supply Chain Management
Coventry University
08.2018
Bachelor - Business Administration
Bahria University Islamabad
06.2014
Skills
- Project coordination
- Stakeholder communication
- Collaborative teamwork
- Prioritization and scheduling
- Strategic leadership
- Strong verbal communication
- Problem-solving skills
- Proficient in several languages
- Client-focused consultancy
- Collaborative negotiation techniques
- Proficient in managing disputes
- Skilled in MS Office tools
- Client-focused
- Oracle Siebel administration
- Siebel software
- Microsoft Word
- Microsoft Excel
- Oracle 81
- Power Point
Certification
- Global Leadership Program, Coventry University | Oct 2017 - Aug 2018
- Chartered Strategic Management and Leadership Certification | Feb 2018 - Aug 2018
- Certified Professional Consultancy | Feb 2018 - Aug 2018
LANGUAGES
English (Fluent)
Pashto (Fluent)
Urdu (Fluent)
Farsi (Fluent)
Dari (Fluent)
Punjabi (Intermediate)
Timeline
Branch Manager & Specialist
Irepair- UK
01.2018 - Current
Interpreter
Premium Linguistic Services
01.2018 - 10.2018
Senior Service Ambassador
Faysal Bank Islamabad Pvt. Ltd
06.2017 - 10.2017
Bachelor - Business Administration
Bahria University Islamabad
MSc. - Supply Chain Management
Coventry University
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