Jehanzaib Khan

I am responsible for leading and executing strategic sales initiatives to drive corporate client acquisition, revenue growth, and market expansion. This role involves managing key corporate accounts, developing long-term business relationships, and ensuring the achievement of sales targets.

Key Responsibilities:

Strategic Sales Leadership:

• Create and put into action company sales plans to reach income and expansion goals.
• Spot new business chances and grow the company client list.
• Lead sales planning and prediction to match company aims.

Corporate Client Management:

• Create and keep strong ties with main company clients and key players.
• Talk through and finish big deals while keeping customers happy.
• Create custom sales ideas and answers to meet client wants.

Team Leadership and Performance Management:

• Lead, mentor, and manage the corporate sales team to enhance productivity.
• Set performance goals, conduct regular reviews, and provide coaching for professional development.
• Foster a results-driven sales culture focused on customer-centric solutions.

• Conduct market research to identify trends, emerging opportunities, and competitive threats.
• Develop pricing and positioning strategies based on industry benchmarks and market demand.
• Collaborate with marketing teams to enhance brand positioning in the corporate sector.

• Develop sales budgets and ensure cost-effective operations.
• Monitor and analyze sales performance metrics, reporting insights to senior management.
• Ensure compliance with company policies, industry regulations, and ethical sales practices.

• Managing eBanking Operations including Debit / Credit cards production and its timely dispatch along with operational activities of Consumer Operations Division.
• Managing ATM Monitoring Unit of 1,560 ATMs across Pakistan and Business Internet Banking operations
• Managing Pre and Post operational activities of Consumer Portfolio
• Procurement of ATMs, CCDMs, CRMs and related software
• Managing reconciliation and authorization of all type of Financial Entries pertaining to the concerned area of responsibility
• Ensure compliance of all regulatory requirements
• Develop and implement strategies relating to Operations to achieve targets and smooth function of department
• Managing proper maintenance and storage of physical documents, record and MISs required by audit and regulator
• Build and maintain strong and effective relationship with all stake holders in Consumer products lifecycle
• Continuously watching competition scan for emerging trends and make amendment in policies and procedures to keep operational activities according to market for delivery of best customer services
• Ensure decisions are 100% compliant with the departmental policies, State Bank Regulations and association rules within unit
• Satisfactory internal & external audit and compliance reviews during the year
• Portfolio Periodic review and Budgeting
• Direct Reporters: 38 Staff Members

• Overseeing the entire product lifecycle of consumer banking offerings, from research and development to the successful launch of products such as Credit Cards, Personal Loans, Car Loans, and Housing Finance.
• Ensuring products P&L remain profitable and within budget.
• Close monitoring of Customer complaints in liaison with Service Quality Group to ensure timely resolution of complaints.

• Onboarding of reputable and trustworthy verification and property evaluation firms on ABL's panel.
• Managing timely and accurate credit verification reports which are critical for consumer lending.
• Coordination with credit initiation unit to ensure timely credit approvals

• Develop and implement fraud detection and prevention strategies for consumer banking products.
• Monitor transactions and customer activities to identify suspicious patterns and mitigate fraud risks.
• Utilize data analytics, machine learning, and AI-driven tools to enhance fraud detection capabilities.
• Conduct risk assessments on consumer banking products (Credit Cards, Personal Loans, Car Loans, Housing Finance).
• Establish fraud risk controls and ensure compliance with regulatory guidelines.
• Recommend policy and process improvements to minimize fraud exposure.