Jasmine King
Garðabaer
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Kolaportið through exceptional service and hospitality expertise. Leveraged strong work ethic and cash handling abilities to increase sales and foster customer loyalty at Hidden People Iceland. Skilled in guest engagement and teamwork, consistently achieving and surpassing service goals.
Overview
4
4
years of professional experience
Work History
Server
Kolaportið
04.2024 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Assistant
Hidden People Iceland
04.2021 - 07.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
Education
No Degree -
Fjölbrautaskólinn Í Breiðholti
Breiðholt12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Hospitality service expertise
Singing, Bass guitar,
I have had a passion for music my whole life. it brings me immense joy and it's something I can't imagine my life without. It's such a beautiful form of self expression. I have sung and played bass for school events before such as plays and concerts organized by my music teachers. I would love to be in a band and/or record my own music someday.
Timeline
Server
Kolaportið
04.2024 - 10.2024
Sales Assistant
Hidden People Iceland
04.2021 - 07.2023
No Degree -
Fjölbrautaskólinn Í Breiðholti
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