Iuliana Duma
Iasi
Summary
Detail-oriented junior QA tester specializing in web applications. Proficient in manual testing methodologies, adept at creating and executing test cases to identify and report bugs. Collaborative team player with excellent communication skills, dedicated to ensuring the quality and functionality of web-based software.
Seeking opportunities to further develop skills and contribute to the success of web development projects.
Overview
8
8
years of professional experience
Work History
QA Tester
Vuuh
Iasi
10.2022 - Current
- Write and execute test cases based on project requirements for web application.
- Perform exploratory testing to discover defects, and report bugs on tools such as ClickUp/Jira.
- Provide assistance for the development team when more info from the product is necessary.
- Executed functional, performance, usability tests on web applications.
- Performed exploratory testing and identified issues in the system before release.
- Conducted regression tests after bug fixes to verify the integrity of the system.
- Ability to navigate and perform tasks using the Linux command line interface,
- Knowledge of version control systems like Git.
HR Analyst
Conduent
Iasi
03.2022 - 10.2022
- Work with other teams to assist the employees from Conduent's client,
- Assist the employees with their queries and operating user data on their own systems.
Barista
Parjitorul din Oz
Iasi
09.2019 - 01.2022
- Lots of socializing
Customer Support Agent
Webhelp
Iasi
08.2021 - 11.2021
- Provide timely and accurate assistance to customers via phone,
- Address inquiries, resolve problems, and offer solutions to ensure customer satisfaction,
- Guide customers through product usage and troubleshoot issues effectively.
- Provided technical support to customers regarding product use and troubleshooting.
Receptionist
Hampton by Hilton
Iasi
06.2018 - 06.2019
- Welcome and fulfill the check-in process for Guests and group arrivals
- Complete the check-out process for departing guests using the hotel systems (OPERA)
Computer Assisted Telephone Interviewing (CATI)
GFK
Iasi
08.2016 - 11.2016
- Conduct telephone interviews for research purposes only
- Record answers directly into the computer database
Education
Front End Developer for Beginners -
Wantsome
08.2020
Geography of Tourism -
Alexandru Ioan Cuza University
01.2018
Skills
- Manual Testing
- Bug Tracking and Reporting
- Web Application QA
- Scenarios and Use Cases
- Scrum Methodology
- Version Control Systems: Git
- Empathy
- Attention to detail
- Creativity
- Teaching
- Communication
Websites
Languages
- English, Full Professional Proficiency
- Romanian, Native or Bilingual Proficiency
Hobbies and Interests
- Traveling
- Rock climbing
- Painting
- Socializing
Timeline
QA Tester
Vuuh
10.2022 - Current
HR Analyst
Conduent
03.2022 - 10.2022
Customer Support Agent
Webhelp
08.2021 - 11.2021
Barista
Parjitorul din Oz
09.2019 - 01.2022
Receptionist
Hampton by Hilton
06.2018 - 06.2019
Computer Assisted Telephone Interviewing (CATI)
GFK
08.2016 - 11.2016
Front End Developer for Beginners -
Wantsome
Geography of Tourism -
Alexandru Ioan Cuza University
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