Hope Boos

• Conduct in-depth evaluations of exam sessions
• Provide test reviews to ensure the quality and security of the product
• Interact with a large remote and international team
• Regularly collaborate with a small regional team
• Attend and contribute to monthly 1:1, small team, and full team meetings
• Use Slack to communicate with and assist team members
• Directly report to a Team Lead
• Provided feedback on specific QA standards and confirmed maintenance of standards.
• Conducted investigations into questionable test results.
• Contracted position

• Taught English language in small groups, and 1:1 students in remote setting. Adults and executives in companies based in and around the Frankfurt-Mainz area including Nike, Jako,
  Boehringer Ingelheim and Concept Tax Associates
  
• Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.

• Selected and prepared educational resources, taking account of students' interests and cultural backgrounds.
• Sourced optimal curricula and developed lesson plans to fully cover target material per company and professional role of student
• Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
• Adapted teaching methods and materials to meet students' varying needs.

• Referred to NELA administrators by former client. ate a course to train and certify new ESL tutors, identifying and nurturing top performers for onboarding with NELA
• Created a six month training course based on 10+ years of international ESL experience, including researching, writing and teaching all material, coursework and review of student assignments.
• Created an intensive grammar workshop
• Developed assessments to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
• Collaborated with administrators to determine course objectives.
• Contributed to development of comprehensive employee training courses.

Worked remotely (and in person when in New York City) as an assistant primary support for Mrs. Carol Sutton Lewis, philanthropist, lawyer, and founder of Ground Control Parenting. who also serves on the board of a number of institutions.

• Proofread, edited blog, website and later podcast newsletters
• Organized booking, preparation and logistics for podcast guests
• Prepared weekly meeting agendas
• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Located and attached appropriate files to incoming correspondence requiring replies.
• Monitored incoming correspondence, emails, snail mail and other publications for management members.
• Assisted with major initiatives and projects.
• Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
• Maintained daily appointment calendars
• Researched, proposed, and implemented agreements with subcontractors
• Managed emails and responded accordingly to support executive correspondence.
• Complied with special requests for research, assistance and travel arrangements.

• Followed company policies and editorial guidelines to edit provided content.
• Reviewed all English correspondence for founder & CEO,
• Quality review of English captions and English language website content
• Weekly language course with CEO and head of IT

• Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
• Taught English language to adult students in an office setting.
• Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
• Assigned short and long-term classes based on company needs. Would teach as corporate offices before or after the start of office hours. Focus on speaking and writing for executive level staff