EWA OLSIEWICZ
Summary
Encouraging supervisor and analytical problem-solver who has talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Manager on Duty
Centerhotels
06.2022 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained employees in essential job functions.
Front Desk Receptionist
Centerhotels
06.2021 - 06.2022
Front Desk Receptionist
Hotel Island
01.2017 - 09.2020
Housekeeping
Hotel Island
01.2016 - 01.2017
Sondaż Podlaski – Center of Social and Marketing research
01.2015 - 01.2016
- Specialist in social and economic research, coordination of the research conducted by the company and the contact with their client, recruitment and training of employees, team management, office and administrative support for the company.
Assistant of the Podlaskie Province Office at the Governor’s Office
Podlaskie Province Office
01.2013 - 01.2014
- Calendar organization, organization of meetings, conferences and ceremonies, creating press notes, office and administrative work.
Internship
Podlaskie Province Office
01.2012 - 01.2013
Office worker (additional work during studies)
Research company BABILON –Millward Brawn company center
01.2008 - 01.2011
- Managing a team of employees during the product test, recruitment employees, creating databases.
Education
Master degree -
University of Bialystok
01.2011
Bachelor’s degree -
University of Bialystok
01.2008
Skills
- Operational Efficiency
- Personnel Supervision
- Work Planning and Prioritization
- Training and Mentoring
Languages
English
Advanced
C1
German
Beginner
A1
Polish
Proficient
C2
Kenitala
0508865069
Timeline
Manager on Duty
Centerhotels
06.2022 - Current
Front Desk Receptionist
Centerhotels
06.2021 - 06.2022
Front Desk Receptionist
Hotel Island
01.2017 - 09.2020
Housekeeping
Hotel Island
01.2016 - 01.2017
Sondaż Podlaski – Center of Social and Marketing research
01.2015 - 01.2016
Assistant of the Podlaskie Province Office at the Governor’s Office
Podlaskie Province Office
01.2013 - 01.2014
Internship
Podlaskie Province Office
01.2012 - 01.2013
Office worker (additional work during studies)
Research company BABILON –Millward Brawn company center
01.2008 - 01.2011
Master degree -
University of Bialystok
Bachelor’s degree -
University of Bialystok
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