Emma Uecker
Friedland,Germany
Summary
Organized and independent worker with proven time management skills and a strong attention to detail. Quick learner with excellent memory and aptitude for calculations. Committed to upholding food safety standards while demonstrating reliability and adaptability. Strong interpersonal skills contribute to effective team dynamics and exceptional service delivery.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work history
Waitress
Fosshotel Glacier Lagoon
Iceland, Hnappavellir
2025.10 - 2026.02
- Managed table settings to optimise dining experiences.
- Streamlined restaurant operations through effective inventory management.
- Maintained clean, organised dining areas for enhanced customer comfort.
- Created a welcoming atmosphere to encourage longer guest visits and increased profitability.
- Regularly attended tables to assess customer needs and processed additional orders promptly.
- Delivered exceptional service by greeting customers and serving in a timely manner.
- Arranged tables with linens and silverware in preparation for guest arrivals.
- Processed payments efficiently, delivering checks and receipts to customers.
Waitress
Fosshotel Vatnajökull
Iceland, Höfn
2025.06 - 2025.10
- Served in Breakfast, Lunch and Evening
- Utilised professional communication skills to resolve customer complaints.
- Improved customer satisfaction by providing efficient and friendly service.
- Advanced team efficiency by assisting in training new waitstaff members.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Met special dietary requests with careful preparation and presentation of dishes.
Internship & Part-Time Job as a Restaurant and Hotel Assistant
Kellergaststätte Rothenklempenow
2020.07 - 2022.07
- Gained comprehensive knowledge of food safety regulations and service standards.
- Contributed to a dynamic team dedicated to exceptional guest services.
- Upheld cleanliness and sanitation standards by vacuuming, sweeping, and mopping floors.
- Executed cleaning tasks in guest rooms, including hoovering floors and sanitising bathrooms.
Camp Counselor
Summer Camp
2017.06 - 2019.06
- Fostered a positive, inclusive environment to encourage teamwork and personal growth.
- Planned and organised engaging activities for children and teens of various ages.
- Mentored youth to build confidence, friendships, and valuable life skills.
Education
Advanced Technical College Entrance Qualification -
New Friedländer Comprehensive School (nfg)
Friedland 2022.01 - 2024.01
German-Polish Grammar School
Löcknitz 2017.01 - 2022.01
Regional School
Löcknitz 2015.01 - 2017.01
Primary School
Löcknitz 2011.01 - 2015.01
Skills
- Microsoft Office proficiency
- Customer service and support
- Conflict resolution
- Beverage preparation
- Cleaning procedures
- Team management
- Social skills
- Food safety standards
- Silver service proficiency
- Bill calculation efficiency
- Reliability
- Adaptability
LANGUAGES
German
Native
English
Fluent
References
References available upon request.