Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Languages
References
Timeline
Generic
Carmen Teodorescu

Carmen Teodorescu

Iași,Romania

Summary

Trainer, Facilitator and Coach with a working background in the information technology and services industry, where I gained experience in various support roles. I also have extensive experience collaborating with the nonprofit sector on various projects, offering expertise in program design, community engagement, project implementation and creating safe spaces for dialogue. I am skilled in organizing, designing, and delivering educational and business programs, including trainings on soft skills, facilitation, coaching, wellbeing, corporate social responsibility, team-building activities, and event management. My professional background includes managing diverse teams and working across multiple corporate fields such as human resources and finance (payroll, labor legislation, personnel files, GDPR awareness, wellbeing programs), corporate social responsibility (CSR), legal matters (contracts), events, office administration and recruiting. I have strong skills in learning and development, supported by a postgraduate degree in Human Resources and Communication with a focus on Psychology from Alexandru Ioan Cuza University, Iași, Romania. An advocate for a healthy lifestyle, I am a lifelong learner with a curious nature, always eager to embrace new challenges. I am passionate about engaging in initiatives that contribute to positive change and have a meaningful global impact.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Member of IAF Romania

IAF Romania - International Association of Facilitators - Romanian Chapter
Iaşi
04.2021 - Current
  • Company Overview: The International Association of Facilitators (IAF) is a participatory organization with members in more than 65 countries. Our vision is to see professional facilitation utilized worldwide to address the challenges faced by people in their groups, organizations, and communities.
  • I am an active member and former Vice Chairman for the strategic area of Members' Development (April 2022-April 2024). I am part of a community of enthusiastic and proactive practitioners, exploring facilitation methods and applying the IAF Core Competencies.
  • I contribute to organizing international events for members and co-facilitating sessions for the professional facilitation community.
  • Additionally, I participate in the mentorship program, supporting facilitators, trainers, teachers, and HR professionals in developing facilitation skills.
  • I mentor mentees in facilitation methods, group dynamics, and building communities of practice.
  • I am proficient in facilitation techniques, including check-in/check-out, World Café, Open Space Technology, Liberating Structures, and collective harvesting methods, which foster engaging and productive discussions.
  • I have co-facilitated sessions alongside facilitators from diverse cultural and professional backgrounds in international contexts. My work includes projects with stakeholders such as the European Union Agency for Fundamental Rights, The Community Foundation, Together for Miroslava Association, All for One Association etc.
  • These initiatives involved facilitating dialogue and creating safe spaces for meaningful expression, collaboration, and problem-solving across sectors in the non-profit domain.
  • Through these projects, I have contributed to impactful outcomes by fostering inclusive environments that empower diverse perspectives to be heard and valued.
  • The International Association of Facilitators (IAF) is a participatory organization with members in more than 65 countries. Our vision is to see professional facilitation utilized worldwide to address the challenges faced by people in their groups, organizations, and communities.

Trainer, Facilitator & Coach

Soft Education
Iasi County
04.2016 - Current

Over the past 10 years I delivered international or local trainings and facilitated sessions either online, face to face or hybrid for large audiences (more than 150 people) or small audiences, both in English or Romanian. I have a broad experience in working with participants from various industries (retail-working with sales managers, banking, outsourcing etc) with a strong focus on IT sector.

  • Certified Trainer: I am a certified trainer in various areas including Process Communication Model for Sales, Influence and Persuasion courses using various models such as SCARF and Communication for Sales, Emotional Assertiveness, Communication with Impact, Feedback, Active Listening, Public Speaking, Facilitation essentials, Emotional Intelligence, Mentorship, Train the Trainers etc.
  • Facilitator: As a facilitator, I specialize in areas such as creating a safe space for dialogue, impact communication, business strategy, goal setting, KPIs, problem solving, organizational change, innovation. I have experience in moderating participatory multi-stakeholder meetings, ensuring effective collaboration.
  • Specialist in Needs analysis and Design of customized trainings and facilitation spaces: I conduct thorough needs analyses and design tailor-made training programs and safe spaces that address specific requirements and deliver impactful learning experiences.
  • Coach: I support and accompany leaders and teams through challenges, while also challenging them to step out of their comfort zone for growth.
  • Speaker at Different Events: I have been invited as a speaker at various events, where I share my expertise and insights on relevant topics.
  • Consultant for Corporate Wellbeing Programs: I offer consultancy services in the design and co-creation of engaging corporate wellbeing programs for employees, ensuring alignment with the overall business strategy.
  • Consultant for Corporate Social Responsibility Policy: I offer consultation in developing CSR policies, including program alignment with the business strategy, program co-creation and facilitation of collaborations with NGOs.
  • Event Organizer: I have experience organizing various types of events, including team buildings, conferences and corporate events.
  • Mentor for Organizational Development: I specialize in mentoring and guiding companies and NGOs in various domains, including HR (payroll management, personnel files, labor legislation compliance), process optimization, budgeting, learning and development and administrative support.

Finance & Facility Manager, Trainer & Facilitator

CENTRIC IT SOLUTIONS ROMANIA
Iasi County
02.2013 - 09.2023
  • Experience in engaging and managing people from different support departments (Finance, Facility, L&D);
  • I was part and I closely worked with multiple management teams (Local Board, Leadership team, Steering committees);
  • I was a soft skills trainer and a facilitator;
  • Experience in facilitating different sessions and events (business strategy, goals, mapping actions and KPIs on strategy etc);
  • I trained soft skills classes in any format (online, face to face, hybrid). Areas of expertise: Process Communication Model, Public speaking, Communication and Feedback, Assertive communication, Active listening etc.;
  • I organized events, workshops and presentations;
  • Experience in planning, hosting and coordinating virtual events across multiple video conferencing and collaboration tools as Zoom, Microsoft Teams and Google Meet;
  • I participated as trainer in the Corporate Internship program, Summer practice or other programs for students;
  • I facilitated the Trainers and Speakers Club, I was a member of the Learning Ambassadors Club;
  • I was a Mentor for Public speaking and Communication in the internal Mentorship program;
  • Experience in organizing team building activities;
  • I run the corporate wellbeing program (employee engagement program);
  • I was actively involved in organizing CSR (Corporate Social Responsibility) and Charity and Fundraising campaigns;
  • I coordinated for 8 years a Scholarship Fund for high school students;
  • Business and financial experience: working with budgets, tracking and comparing the actuals figures with budgets;
  • Experience in HR: Payroll, Personnel files, Revisal, Labor legislation;
  • Experience in legal/contracts. I can formulate an opinion in labor legislation matters (suppliers, clients, partnerships, employees etc);
  • Experience with Labor Inspectorate and fiscal checks;
  • I contributed to the company blog;
  • I worked with MS Office (Office 365, Microsoft Forms, Google Forms, Google Docs).

Office Manager

Bentley Systems
Iasi County
01.2008 - 02.2013
  • Running the HR activities (payroll, personnel files, REVISAL, company representative at Labor Inspecatorate checks);
  • Applying the labor legislation and the company policy;
  • Running the financial and legal activities (accounting, payments, reports);
  • Creating and administrating budgets;
  • Recruiting and selection of the human resources (Developers and Testers), running interviews;
  • Looking for the best way to motivate and stimulate the personnel, using the social budget for this;
  • Trainer and organizer of the team building activities;
  • Organizer of the office events for employees.

Office Manager

LEAP Software Inc.
Iasi County
04.2002 - 12.2007
  • HR, accounting and daily administration of the branch (operating the documents, making financial reports, inventory, payroll, contracts and legal matters, office supplies, cleaning, relations with vendors, different arrangements of business travels, donations, environment and colleagues connection programs);
  • Relations with the authorities and the banks;
  • Representative of the Iasi branch;
  • Creating and administrating budgets;
  • Recruiting and selection of the human resources (Developers and Testers);
  • Looking for the best way to motivate and stimulate the personnel;
  • Creating, presenting and organizing the Team building program;
  • Applying the labor legislation and the company policy.

Economist

Infostar Grup
Iasi County
07.2001 - 01.2002
  • Writing the user manual for the accounting software developed by the company;
  • Marketing and sales-prospecting possible clients;
  • Customer support.

Teacher

Scoala Postliceala FEG
Iasi County
10.2000 - 06.2001
  • Teaching Techniques and banking operations;
  • Periodical evaluations of the students;
  • Form master.

Education

Psychology - Human Relations and Communication

Universitatea "Alexandru Ioan Cuza" din Iași
Iași
01.2002

Bachelor of Business Administration - BBA - Economics

Universitatea "Alexandru Ioan Cuza" din Iași
Iași
01.2000

Skills

  • Training delivery
  • Instructional design
  • Group facilitation
  • Coaching

Certification

  • Participatory Strategic Planning
  • ToP Facilitator - Group Facilitation Methods
  • Certified Trainer
  • Process Communication Model® - PCM Certified Trainer
  • Emotional Assertiveness® certified trainer
  • LEGO® SERIOUS PLAY® certified facilitator
  • Certified Coach

Languages

  • English, Professional Working
  • French, Limited Working

Languages

Romanian
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1

References

References available upon request.

Timeline

Member of IAF Romania

IAF Romania - International Association of Facilitators - Romanian Chapter
04.2021 - Current

Trainer, Facilitator & Coach

Soft Education
04.2016 - Current

Finance & Facility Manager, Trainer & Facilitator

CENTRIC IT SOLUTIONS ROMANIA
02.2013 - 09.2023

Office Manager

Bentley Systems
01.2008 - 02.2013

Office Manager

LEAP Software Inc.
04.2002 - 12.2007

Economist

Infostar Grup
07.2001 - 01.2002

Teacher

Scoala Postliceala FEG
10.2000 - 06.2001

Psychology - Human Relations and Communication

Universitatea "Alexandru Ioan Cuza" din Iași

Bachelor of Business Administration - BBA - Economics

Universitatea "Alexandru Ioan Cuza" din Iași
Carmen Teodorescu