Andrei Cozmaniuc
București
Summary
As a determined and driven young individual, I am eager to embark on a purposeful career path and contribute my skills and enthusiasm to the dynamic of a team. While I may have a limited professional background, I am armed with adaptability, creativity and a hunger to learn and grow profesionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Support & Operations Specialist
HCL Technologies
Iași
08.2023 - 10.2024
- Working in a multi-lingual team (french with our customers) (English with our foreign colleagues) to satisfy the business needs of a contract between my parent company and our main customer, Xerox France
- My day-to-day duties consisted in assuring the continuous, smooth flow of business and solving the problems encountered by the final client. Regarding the business and my main duties: creating, maintaining and ensuring the delivery and overseeing the installation of industrial and personal size printers and accessories for the French Post while also creating digital reports regarding the state of the fleet of printers, requests for internal metrics, connections and dealing with the technical issues that may arrive.
- Consulting and preparing the necessary groundwork for the sale and leasing of new products destined to potential clients while working closely with our field agents.
- Advising customers in the acquiring of Xerox printers based on their needs and possibilities.
- Worked with the Bulgarian division of the company to create invoices and manage billings
- Streamlined delivery and installation processes, contributing to uninterrupted service for one of Xerox France’s largest national accounts.
Document Digitization Specialist
Freelance Document Digitization
Botoșani
01.2023 - 07.2023
- Working with various accounting firms and small businesses has provided me with experience in meticulously handling a vast workload and cataloging various contracts, bills and balance sheets into an archival, digital format.
- Collaborated with clients to assess their needs and identify tailored solutions that meet their requirments and deadlines.
- Skilled at troubleshooting diverse technical issues that may have appeared due to unfamiliarity to software and digital file formats.
- Discerning towards implementing and adhering to basic security protocols that helped protect sensitive information.
- Developed keen interpersonal and communication skills for collaborating with clients to gather requirments, provide updates and adress concerns.
- Engaging in quality assurance procedures to review and rectify potential errors.
Freelancer
Self-Employed and Freelancing
06.2021 - 10.2022
- Company Overview: Various freelance roles
- Performed freelance translation services from french and english into romanian.
- Worked as a private tutor in the fields of romanian literature and grammar, history and foreign languages(french and english) for high scool students.
- Worked as mechanic's helper in an auto repair shop.
- Took-up some intermittent jobs as a video editor and web tester for various online clients.
- Provided occasional troubleshooting, repairing and maintaining of computer software and hardware for small-scale private clients.
- Various freelance roles
Theatre Group Coordinator
Drama Club, Botoșani
Botoșani
10.2017 - 05.2021
- Company Overview: Amateur Theatre Group Coordinator
- Cultivating from a young age an aptitude to work with teenagers and young adults, aged 17 to 24, an aptitude that can be conveyed into applicable social abilities concerning groups such as conflict resolution, creating a feasible working enviorment and meeting a planned schedule and deadlines.
- Developing an understanding of basic negotiation skills in regards to securing funding for theatre related projects.
- Growing avenues of creativity, open-mindedness and freethinking concerning an artistic product.
- Nurturing and guiding the professional and personal growth of others while developing a keen sense for recognising potential.
- Amateur Theatre Group Coordinator
Education
Bachelor's in Grammar And Literature - Humanities
Universitatea Din București
București 06-2027
Bilingual Literature and Grammar Studies - Romanian and French
National College "A.T. Laurian"
Botoșani05.2019
Skills
- Office Tools
- Adobe Premiere Pro
- Verbal Communication
- Written Communication
- Presentation Skills
- Creative Problem Solving
- Critical Thinking
- Fast Learner
- Analytical Mind
- Versatile
- Adaptability
Certification
LabelFrancEducation, 10/01/19, Received a certification for completing linguistic studies in French from the National College "A.T. Laurian", Botoșani.
Languages
- French
- English
Timeline
Client Support & Operations Specialist
HCL Technologies
08.2023 - 10.2024
Document Digitization Specialist
Freelance Document Digitization
01.2023 - 07.2023
Freelancer
Self-Employed and Freelancing
06.2021 - 10.2022
Theatre Group Coordinator
Drama Club, Botoșani
10.2017 - 05.2021
Bachelor's in Grammar And Literature - Humanities
Universitatea Din București
Bilingual Literature and Grammar Studies - Romanian and French
National College "A.T. Laurian"
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