Summary
Overview
Work History
Education
Languages
Timeline
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Ana Molisteanu

Ana Molisteanu

Reykjavik

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Flight Attendant

Hifly
04.2012 - 05.2014
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Event Promoter

New Exit
11.2010 - 03.2012
  • Greeted event participants and provided engaging experience.
  • Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
  • Established online presence on social media platforms and other mediums to elicit customer engagement.

Coffee Shop Waitress

Small coffee shop in Santarem
03.2011 - 09.2011
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Private Elderly Caregiver

Valle dos Reis - Assisted Residence for the Elderly
05.2010 - 08.2010
  • Offered companionship and kindness to elderly patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Retail Sales Associate

Stradivarius
02.2010 - 06.2010
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

No Degree - Initial Safety Training For Cabin Crew Members

INAC - Portuguese Civil Aviation Authority
Lisbon, Portugal
03.2012

GED - Nutrition And Dietetics Technician

Instituto Politecnico De Lisboa
Lisbon, Portugal
06.2011

GED - Technical Advisor: Mental Health And Psychosocial

Escola Profissional Do Vale Do Tejo
Santarem, Portugal
07.2010

Languages

Portuguese, Romanian, English
Native language
Icelandic
Upper intermediate
B2
Spanish
Upper intermediate
B2

Timeline

Flight Attendant

Hifly
04.2012 - 05.2014

Coffee Shop Waitress

Small coffee shop in Santarem
03.2011 - 09.2011

Event Promoter

New Exit
11.2010 - 03.2012

Private Elderly Caregiver

Valle dos Reis - Assisted Residence for the Elderly
05.2010 - 08.2010

Retail Sales Associate

Stradivarius
02.2010 - 06.2010

No Degree - Initial Safety Training For Cabin Crew Members

INAC - Portuguese Civil Aviation Authority

GED - Nutrition And Dietetics Technician

Instituto Politecnico De Lisboa

GED - Technical Advisor: Mental Health And Psychosocial

Escola Profissional Do Vale Do Tejo

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Ana Molisteanu