Alina Puha
Kopavogur
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Food and Beverage Server
Reykjavik Edition
10.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders efficiently, utilizing point-of-sale systems for accurate processing.
- Collaborated with kitchen staff to synchronize order timing, enhancing overall dining experience for guests.
- Assisted in training new servers on menu offerings and service standards, fostering team cohesion and knowledge sharing.
Food and Beverage Manager
Kalahari Resorts & Conventions Wisconsin Dells
10.2022 - 08.2023
- Managed daily operations of food and beverage outlets, ensuring exceptional guest experiences.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Developed staff training programs, enhancing service quality and operational knowledge among team members.
- Implemented cost-control measures, maintaining budgetary compliance while maximizing profitability.
Restaurant Manager
Kalahari Resorts & Conventions Wisconsin Dells
05.2016 - 09.2022
- Managed daily restaurant operations to ensure efficiency and customer satisfaction.
- Trained and mentored staff on service protocols and food safety standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed schedules to maximize workforce productivity during peak hours.
Education
Bachelor - Geography And Turism
Stefan Cel Mare University
Suceava, Romania07-2009
Skills
- Customer service
- Food safety standards
- Inventory management
- Point-of-sale systems
Languages
English
Full Professional
Spanish
Professional Working
Romanian
Native or Bilingual
Timeline
Food and Beverage Server
Reykjavik Edition
10.2024 - Current
Food and Beverage Manager
Kalahari Resorts & Conventions Wisconsin Dells
10.2022 - 08.2023
Restaurant Manager
Kalahari Resorts & Conventions Wisconsin Dells
05.2016 - 09.2022
Bachelor - Geography And Turism
Stefan Cel Mare University