Adil Emad Paracha
Manager Strategic Accounts
Islamabad
Summary
Experienced professional with expertise in sales, team management, business development, and digital products across IT, Telecom, and Technology sectors. Proven track record in driving revenue growth, optimizing sales processes, and crafting strategic sales plans. Skilled in building strong client relationships, mentoring team members, and fostering collaboration to enhance productivity. Adept at leveraging digitization and digital solutions to streamline operations, analyze sales data, uncover trends, and lead cross-functional projects to achieve organizational goals.
Overview
24
24
years of professional experience
Work History
Manager Strategic Accounts
CMPak Zong
01.2025 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managing proposals, contracts, business cases, invoicing, billing collections, and revenue assurance for assigned corporate and government accounts.
- Driving customer acquisition and revenue growth through voice, data, ESS solutions, Cloud services and customized enterprise offerings.
- Strengthening customer relationships through proactive issue resolution, retention strategies, and contract renewals.
- Coordinating with HQ product and channel teams and conducting comparative analyses to align solutions with evolving customer needs.
Jazz Business Consultant
Jazz
01.2019 - 01.2024
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Executed strategic sales plans, driving significant revenue growth through acquisition and retention of corporate clients.
- Delivered and customized a wide range of solutions—including Digital Financial Services, Microsoft Office 365, Fixed Internet, GSM, Data, Cloud Services, A2P, Tracking Services, AdTech, Quantica, and Marketing Solutions—tailored to the diverse needs of corporate clients.
- Analyzed sales data to identify market opportunities and optimize sales strategies for improved customer acquisition and retention.
- Built strong relationships through strategic visits to large and mid-size enterprises, identifying tailored solutions aligned with customer business goals.
- Consistently recognized as a top performer, earning multiple international trips and Quarter Champion awards during tenure.
Corporate Sales Executive
Comsats Internet Services
01.2018 - 12.2018
- Provided end-to-end Data & IT solutions with seamless integration and dedicated after-sales support.
- Demonstrated versatility in adapting selling style according to specific customer needs or preferences, ensuring a personalized approach to every interaction.
- Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.
- Identified new market opportunities and expanded customer base with targeted prospecting efforts.
Business Center Executive
Mobilink
03.2013 - 11.2016
- Consistently exceeded sales targets while maintaining high customer satisfaction.
- Executed promotional sales and marketing initiatives to drive business growth.
- Recognized for achieving the highest customer service rating company-wide in 2015.
- Maintained professional center operations and built a loyal customer base, driving repeat business.
Call Coordinator (IRU)
Mobilink
12.2007 - 02.2013
- Improved caller experience with empathetic responses paired with effective problem-solving techniques.
- Contributed positively toward monthly performance goals while working independently or as part of a team effort.
- Contributed positively to team performance metrics by consistently meeting or exceeding personal goals and targets.
- Managed high call volumes calmly, maintaining professionalism under pressure and contributing to overall company efficiency.
Senior Sales Representative
Softel Solutions
06.2004 - 11.2007
- Identified customer needs by asking appropriate, open-ended questions.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Conducted quality Assurance sessions for the team.
Team Leader/Inventory Controller
Dewan Farooque Motors Co. Ltd.
04.2002 - 05.2004
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Implementing SAP in the Consumable & Technical store, ensuring seamless integration with other departments of the plant and effective collaboration with the purchase department and vendors.
- Managing the ordering, receiving, and distribution of Petrol, Diesel, Different Gases & Chemicals to various departments.
Education
Masters Of Operations & Supply Chain Management -
Virtual University
Rawalpindi, Punjab, Pakistan 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Business development
Project management
Marketing
Relationship building
Cross-functional teamwork
Sales techniques
Accomplishments
Quarter Champ 2021, 2022, 2023
Divisional Champ 2023
International Trip 2020, 2021, 2023, 2024
Hobbies
- Travelling – exploring new cultures and destinations
- Cooking – experimenting with new recipes and cuisines
Timeline
Manager Strategic Accounts
CMPak Zong
01.2025 - Current
Jazz Business Consultant
Jazz
01.2019 - 01.2024
Corporate Sales Executive
Comsats Internet Services
01.2018 - 12.2018
Business Center Executive
Mobilink
03.2013 - 11.2016
Call Coordinator (IRU)
Mobilink
12.2007 - 02.2013
Senior Sales Representative
Softel Solutions
06.2004 - 11.2007
Team Leader/Inventory Controller
Dewan Farooque Motors Co. Ltd.
04.2002 - 05.2004
Masters Of Operations & Supply Chain Management -
Virtual University
04.2001 -